We apologize should one of our products have caused an inconvenience. We will work on your problem to get you up and running asap.

Please provide the following information below:

• What exactly happened? (e.g. Java exception, Database error, ...)
• Short Description: Who was doing what, when the error occurred?
• Your portal version.
• Your product version.
• A screenshot of the error if possible.
• Relevant lines of the logfile or all logfiles as ZIP.
• Any other supporting documentation that may be helpful.

Please contact our support at supportsweetlets.com.