Dashboard Overview
The Dashboard simply provides a quick overall impression of what is actually happening in your SAP Portal - currently and in the previous three months. From handy user stats to a fresh analysis of your SAP Portal page activity, it’s just like the gauges in your car. Here is what you will find:
User Statistics: Number of users vs logins and reach
At a quick glance, discover how many unique users have logged into your SAP Portal in the last three months, along with a projected trend.
- How many users log in per month?
- How often do they come back?
- What your forecast is for the current month?
- Is this user trend going up or down?
Content Details: Number of pageviews, total PCD vs active pages
- How many pageviews do you have per month?
- What is your forecast and where is the trend going?
- How many PCD pages you have in total?
- Total PCD pages vs pages that are actually being used?
If you are constantly adding pages to your portal but have no idea how many of these are actually getting used, the Active vs Total PCD pages graph is essential. The highest we have actually seen the number of pages being used vs the total number of pages in the portal was 25%. Typically this number is in the 5%-15% range! How would that affect your portal performance? Why not identify all the important pages, the ones actually being used - and maximize efficiency in your SAP Portal by focusing on content that really matters?
The dashboard provides a quick and easy overview to all your key metrics
Traffic Reports
The Traffic Report illustrates pageviews in relation to the number of users and logins for a specific time frame. The broad filtering capabilities help you to identify the actual behavior of your audience.
Take a detailed view of your portal traffic - hourly, daily, weekly, weekdays or in the last 24 hours. Then use the filter feature to see this traffic on specific groups, roles or pages.
24 hours view, weekdays
What is your portal traffic based on a 24 hours view? Use this feature to gain helpful insight into scheduling maintenance windows during off peak hours. Also combine this information with traffic per weekday to figure out how many users logged in last weekend?
Filter by traffic on specific content and users
Learn if a newly implemented "Area" has a significant impact on your overall user visitation. Apply the filter feature to illustrate traffic on a page or multiple pages.
Server Nodes Report
Does your load balancing work properly? Watch the capacity per server node based on users, logins and pageviews over a given time frame.
Quickly determine your peak loads
Need help to determine the sizing of your SAP Portal? The Peak Loads report helps your IT identify at a quick glance, the maximum number of concurrent users, logins, or pageviews per hour, minute, or even seconds. It simply just takes the Traffic report to the next level in granularity. And once your IT can establish the maximum user load, then sizing your portal accordingly becomes a breeze.
Traffic reports include:
- Traffic (hourly, daily, weekly, weekday, 24 hours)
- New Users
- Server Nodes
- Pageviews per Login
- Duration per Login
- Peak Load
Page Reports
Everything you wanted to know about your SAP Portal pages – best performing, least visited, and even unproductive pages. Choose between bar, pie or table chart to find out your "hot and not so hot" content.
Filter on content or users
Get specific information about your departments. Filter your top pages based on 1st and 2nd level navigation by using part of the PCD ID - or just filter by group or role.
Details on specific pages
When inside this report, simply click on the page you want more detailed information about. Inside you will discover key data like:
- Created by and when
- Last changed by and when
- PCD ID
- Clickable link to open page in a new window
- Display of the actual traffic for this week and the last three weeks
- Any specific details related to this page such as top users, resolutions, browsers, etc.
Page reports also include:
- Top Pages
- Top Pages History
- Page Viewing Times
- Flop Pages
- Dormant Pages
- All PCD Pages
- Top Landing Pages
- Top Exit Pages
- External Content
If you are curious about what questions the Page Report can help you answer, open the box to the right.
Get detailed information on your most important portal pages, those with the least pageviews, unused pages - and even external content.
Additional questions the Page Report will help you answer
The Page Report is extremely useful and gives you access to some of the most important pieces of information you need for a successful SAP Portal.
- What content should I be focusing or not focusing on for the absolute best use of my man hours?
- Are my users coming back to specific pages for a second or third time?
- Which pages are being clicked on at all and how much?
- How many pages you actually have in your SAP Portal vs how many are actually being used. (typically this is in the 5%-15% range)
- Which pages are being viewed and by which department, group, role, etc.
And armed with these questions above, you can then go back to your users and ask them why certain pages are hot or not. Then rinse and repeat.
(The best way to get an opinion from your users is to try our Pretty Poll application. It is a simple business package iView which accepts votes on questions you submit. Essential for user feedback. See our Pretty Poll page.
Click Path Reports
Track exactly which path your users follow in the portal and how they access content.
Discover specifically where your users are coming from - and more importantly, where they were going.
Previous and Next Pages
Does a specific page in your portal interest you? How many users choose this page as their landing page? Or where did they enter the portal before they came to this page?
And when they left the above page, where did they go? Did they go to another page in the portal or log out? The Click Paths report shows the complete journey!
Click Paths reports include:
- Clicks Paths Overview
- Paths to Page
- Previous/Next Pages
User Activity Reports
Learn more about your community – Click Stream leverages the SAP Portal UME (User Management Engine) to gather information about users and their groups, roles, companies, countries, etc.
The SAP standard PAR (Portal Activity Report) does not use the UME to retrieve country information from LDAP. Instead, the PAR attempts to map countries based on IP addresses. This may work on a website as tracking IP addresses is potentially your best option. But within an intranet environment (such as the SAP Portal) where who knows how many users share the same local and/or internal IP addresses, the accuracy of user information can be highly distorted. Leveraging the UME from within the SAP Portal enables Click Stream absolute accuracy on portal statistics.
Top Users, Countries
Who are your top users? What are their favorite pages? Which country is the most active in your portal? How about a combination of all the above? Use the filter feature in any report to combine groups, roles and pages to really narrow down your search!
For European work council, keep in mind Click Stream has the option to anonymize user data. A simple check in a box records users nameless with no way to track back. And don't forget, Click Stream also stores your valuable company data in your own secure database, not the world wide web!
User Activity reports include:
- Last Logins
- Top Users
- Currently Active Users
- Top Roles
- Top Groups
- Countries
- Countries History
- US States
- Cities
- Companies
- Departments
- My Locale
- Plus any of your custom LDAP attributes
If provided via your corporate LDAP, you can track a lot more information about your users. E.g. The US state, cities, department codes, etc. they come from.
Click Stream's New Users report - real life example in a client's portal
Technology Reports
Want to find out which screen resolution your portal users really have?
The various information provided in the Technology Reports is another one of those "must have" resources for your IT development group. Get them focused on building content that really matters - right from the start. Peek inside to discover a complete breakdown of all the essential reports they need.
Basic information as key stats
How much effort did you put into designing your SAP Portal? Do you know the average screen size of your users or the minimum screen size you need to support for 90% of your users? The Screen Resolution report will help you with this.
How about power users who deform the picture? Just take a look at the users and compare them with the number of pageviews.
And discover if all your users really have IE 6 like your IT team thought when you open up the Browser report. Make sure you are connecting or reaching the people you want to reach and connect with.
Technology Reports include:
- Screen Resolutions
- Operating Systems
- Browsers
- Portal Languages
- Browser Languages
- Color Depths
- Flash
- Silverlight
Real Time Reports
All Click Stream reports deliver data in real time. We developed the Real Time Report so watch your SAP Portal traffic – as its happening!
Watch your SAP Portal traffic - right now!
Just watch our real real time reports and see where your users are clicking in this very moment! Also included is a pause, resume and start option.
Real Time Reports include:
- Last Pages
- Load Distribution
Real Time Reporting Applied
If you are like many of our clients, introducing new pages into the SAP Portal is a regular occurrence. But aren't you curious on your initial user experience after introducing one of these new pages?
Upon implementing a new page over the weekend, one client in particular would watch their users reaction to the new page first thing Monday morning when employees logged in. They were able to observe - in real time, users response to the latest changes. IT could not only physically watch what people were clicking on when they got in – but how they were clicking around within the newly implemented page.
The Real Time Report gave the IT department considerable insight into their user patterns and immediate feedback on content development projects.
Afterwords, IT would then follow up with the Traffic Reports, Page Reports and Click Path Reports to get the big picture.
Watch user traffic in real time. See what is really happening in your portal... right now!
iView Recording
Click Stream - iView Reports - Top iViews
Click Stream - iView Reports - All PCD iViews
Have you ever needed more granular information on your pages rather than just page views? Did you ever wonder which iViews your users are actively using? This desire to have a more in-depth analysis of exactly what is happening on every page within the SAP Portal is why Click Stream now monitors each users iView clicks – delivered on an easy to read report.
Data Collected & Recorded
The first click in an iView is recorded per page view. All subsequent clicks will be ignored until the next visit to this page. This smart report also supports Flash objects in recording.
Top iViews and All PCD Views Reports
The "Top iViews" report is a summary of the iViews which were clicked most often. The “All PCD iViews” report is a summary of all iViews from pages which are listed in your “All PCD Pages” report.
The iViews report includes:
- Top iViews
- All PCD iViews
Read our complete documentation about Click Stream for more in-depth information. Start recording the clicks in your iViews.
Customized reports
Every client is different ...
... and has different needs. Sweetlets understands this. Through listening to you, the customer, many of our feature enhancements have come as a result of client special requests. We love feedback, so keep it coming.
Need something special?
If you need a report or feature not yet available in Click Stream, just ask. Contact our support team at with your special request for more insight how we can work side by side to get the results you are looking for.
